Choose Based On Your Business Need
Inbound Contact Center
Delight customers with first call resolution and boost agent efficiency with help of 360 degree view of every incoming call.
Outbound Contact Center
Take full control of outbound calls with progressive, preview, predictive or IVR dialers with improved agent efficiency.
Blended Contact Center
Perfect for blended process where agents can switch between inbound and outbound calling process based on work flow.
Business communication platform for SME's looking to handle business calls professionally with all popular features.
Why Move Business Communication To Cloud?
Never miss any business calls and answer every call professionally. Alerts for missed calls sent on emails & SMS.
Provide amazing support to customers and send calls to right agent or departments with the help of skilled based routing.
Track campaigns with real-time analytics and measure ROI for different channels using multiple DID's for your products & services.
Best pricing plans for companies with full talk-time and no monthly rental fee combined with long validity.
Right Dialer For Right Campaigns
Use Automatic Dialers And Increase Agent Productivity by 100%
When revenue generated per call is high and agents has to time analyse customer requirement before dialing customer number.
When agent productivity and interaction are important parameters, database quality is high and conversion value per call.
For large data of low quality and agent productivity is critical, fastest dialing with short duration between calls to maximize no of calls.
Automated calls for due payments, renewals, appointment reminders or pre-recorded IVR with option to connect with agent.
Your Ideal Partner. Here’s Why…
Plug-n-Play Contact Center Solution, without any up-front costs
The most critical and primary touch point from which the communication starts and important to deliver consistent and seamless experience.
Automatic Call Distribution
This allows inbound call centers to distribute calls, emails, SMS and social media messages to agents based on customer need and skill set or department.
Integrate SMS/emails/chats into your conversation by sending customer-specific information at the right time from single dashboard.
More than 50+ valuable reports and dashboards that help you make informed business decisions – all the while making your Contact Center more efficient.
Ready made integration with leading solutions like Salesforce, Microsoft Dynamics, Zoho, Zendesk, Freshdesk, Sugar CRM and any custom solution.
Depending upon campaigns compared to manual dialing, our dialers help your sales teams and outbound calling teams improve efficiency by 100%.
Cloud Hosted Messaging Platform
Deliver better SLA's with excellent delivery ratio and under 15 seconds delivery for your OTP messages.
Deliver account based transaction alerts globally via our direct connects and fully featured routes.
OTP Over Voice
Deliver OTP messages over call for your applications for instant activation of product and services.
Deliver powerful marketing campaigns with short url and gain insight into campaign conversions.
Ready-Made Integrations With Leading CRM Solutions
Using Any Other CRM Solution? Easy Integration Using Our Open API's.
CloudPBX - Virtual Receptionist Pricing Plans
Best pricing plans suited for any team size and calling requirement. Get 30+ features for IVR solution with a dedicated virtual number included in every pricing plan.
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